Information, prices, terms and conditions

We offer professional and vet-assisted accommodation for your dog, cat or rabbit/guinea pig. Please register your pet in good time for holiday care, as only limited boarding places are available at the Tierhotel Rhein-Main.

Your dog will be fed with BARF (Biologically Appropriate Raw Food) and lovingly cared for by us. The runs are large, so that the dogs can naturally let off steam.

For cats we offer an extensive menu consisting of different dry food types and two times a day different flavours of wet food. Cats are gourmets and should get their money’s worth.

Rodents always have fresh vegetables and the best hay at their disposal. We also feed them species-appropriate food without cereals or ready-made pallets.

Pet acceptance and pick-up Langen daily from 8 to 10 a.m. and from 5 to 7 p.m. – Closed on Wednesdays
Pet acceptance and pick-up Münster daily from 8 to 10 a.m. and from 3 to 5 p.m. – Closed on Wednesdays
Pet acceptance and pick-up Egelsbach daily from 11 a.m. to 1 p.m. and from 3 to 5 p.m. – Closed on Wednesdays

Prices:animalregular day rate [alle Preise inkl. MwSt.]
Bird5 Euro / day
Rodent small(Hamster, Rat)6 Euro / day
Rodent medium (small rabbit, guinea pig)9 Euro / day
Rodent big (big rabbit)13 Euro / day
Cat13 Euro / day
Dog to 39 cm25 Euro / day
Dog 40-69 cm38 Euro / day
Dog from 70 cm45 Euro / day
Horse box with window100 Euro / day
Horse box with paddock120 Euro / day
Horse box with window480 Euro / Month
Horse box with paddock530 Euro / Month
Duty of care: 
Our Tierhotel Rhein-Main agrees to take care of your pet with extreme diligence and to provide conditions appropriate to the particular species.
The pet owner assures to have seen the rooms/kennels/compunds and explicitly declares they are safe from escaping.
Vaccination: As a basic principle we only accept animals of good health and with adequate vaccinations. For evidence of the vaccination the animal owner provides the vaccination card that will be kept at the Tierhotel Rhein-Main during the duration of accomodation; the last vaccination has to be at least 21 days old. With the delivery of the animal the owner assures the animal has all needed vaccination and is free from contagious diseases.

Identification: Please note that as of August 1, 2014 we only accept animals that can be uniquely identified by a tattoo or microchip!

Illness: In case your animal is falling ill while staying at the Tierhotel Rhein-Main we are entitled to consult a veterinarian at the expense of the pet owner.

Drugs: For dogs that have to take drugs during their stay the booking of single accomodation is mandatory as it is the only way to ensure the drugs will not be imbibed by other animals.

Damages: Pet owners have to verify the existence of valid indemnity insurance for their animals. The pet owner is liable for all demages caused by the animal. This liability also includes damages caused by insufficient vaccination and/or contagious diseases of the animal at the moment of delivery, especially incidental costs for treatment and/or vaccination of other animals entrusted in our care. The Tierhotel Rhein-Main is not liable for damages without actual fault to the animal.

Payments: All payments have to be made in advance, the full payment is due cash down the day of the animals’s delivery. Partial calendar days count as full days.

Delivery and pick up: For bringing and collecting your pet, please indicate the desired time when making your online reservation. Should the booked time change, we ask that you notify us in advance (at least 1 day in advance).
Day off: 
Wednesday is our day off, no delivery or pick up. Of course we care for your pet on Wednesdays as same as on all the other days, too!
Transfer of ownership: Animals in our care not picked up 10 days after the date stipulated by contract become property of the Tierhotel Rhein-Main automatically.

Photo service: For pictures made by us we remain the copyright holders but grant the receiver the simple rights of use for private and non-commercial purposes.

With the reservation of an accomodation at the Tierhotel Rhein-Main the pet owner declares to accept t terms and conditions as stated on this website.

Please also take a look at our information flyer about the accomodation of your pet at TierHotel Rhein-Main!